Privacy Policy

1. Introduction

NeonBite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our food delivery services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on our website, place an order, sign up for our newsletter, respond to a survey, fill out a form, or otherwise contact us. The personal information we collect may include:

• Name
• Email address
• Mailing address
• Phone number
• Billing information and payment details
• Delivery address
• Food preferences and order history

Automatically Collected Information

When you access our website or use our mobile application, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Device information
• Usage patterns
• Referring URLs

This information is collected using cookies, web beacons, and other tracking technologies. For more information about our use of cookies, please see our Cookie Policy.

Location Information

When you use our food delivery services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points, and cell towers.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide and maintain our services
• Improve our website, products, and services
• Respond to your inquiries and provide customer support
• Send you promotional materials and newsletters
• Process payments and prevent fraud
• Comply with legal obligations
• Monitor and analyze usage patterns and trends
• Personalize your experience and deliver content relevant to your interests

4. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on our website as promptly as possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

6. Your Rights and Choices

You have certain rights regarding the personal information we collect about you. These may include:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the contact information provided below.

Marketing Communications

You can opt out of receiving our marketing emails at any time by clicking on the "unsubscribe" link in the emails or by contacting us using the contact information provided below. Even if you opt out of receiving marketing communications, we may still send you service-related communications, such as those about your account or our ongoing business relations.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Last Updated: April 15, 2023